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    Logistics evolves into a technology-driven service sector.

    The Transformation of Vietnam’s Logistics Industry: Embracing a Digital Future

    Introduction to Vietnam’s Logistics Evolution

    Vietnam’s logistics industry is on the brink of metamorphosis, transitioning from traditional logistics processes to a high-tech framework that resonates with the demands of the 4.0 era. Industry professionals note this sea change is crucial not only for operational efficiencies but also as a catalyst for e-commerce growth in the region.

    Integrating Technology into Logistics

    Phạm Nguyễn Thanh Quang, General Director of LEX Vietnam, emphasizes the importance of technology integration in logistics. His company employs cutting-edge innovations including artificial intelligence (AI), Big Data analytics, and IoT sensors. This amalgamation aims to enhance automation across multiple processes and improve user interaction, establishing a robust digital infrastructure.

    Quang states that the deployment of AI is a phased endeavor, covering a spectrum from order prediction to logistics coordination. The intelligence embedded within these systems allows businesses to analyze consumer behavior and optimize delivery routes effectively.

    The Role of Digital Logistics in E-commerce Growth

    Digital logistics serves as a foundational pillar for e-commerce, accelerating delivery times and accuracy while optimizing operational costs. Quang highlights how such advancements enable Vietnamese businesses to connect swiftly with international customers, thereby supporting innovative business models such as direct-to-consumer (D2C) and instant delivery services.

    Bùi Bá Nghiêm, a Senior Expert from the Ministry of Industry and Trade, supports this viewpoint, identifying digital logistics as a strategic cornerstone closely tied to the global supply chain. He posits that without a progressive logistics framework, discussions around e-commerce and digital transformation remain largely superficial.

    Challenges in Vietnam’s Logistics Infrastructure

    Despite its growth, Vietnam’s logistics infrastructure faces significant challenges that hinder its potential. Quang points out that while Vietnam has emerged as a rapidly growing e-commerce market in Southeast Asia, with a staggering annual growth rate of about 20%, there remains a pressing need for cohesive investment in logistics systems.

    Current concerns include fragmented investments, a lack of regional connectivity, and inadequate data standardization across businesses. These factors lead to overlapping ventures in warehouse developments, resulting in oversupply and aggressive price competition that can stifle profitability. Moreover, there exists a skilled labor shortage, impacting the industry’s capability to adapt to new technological paradigms.

    Strategic Recommendations for Improvement

    To overcome these hurdles, Quang advocates for multiple strategies. First and foremost, logistics firms must prioritize investments in advanced technology such as AI and IoT. Facilitating collaboration among logistics companies can also enhance resource sharing and minimize redundant spending on infrastructure.

    Furthermore, developing a talent pool in digital logistics is paramount. This requires concerted efforts between businesses and educational institutions to cultivate professionals skilled in the latest technological advancements.

    Government Initiatives and Support

    To catalyze this transformation, Trương Thị Mùi, Deputy General Director of Bắc Giang International Logistics Company, suggests that government incentives be put in place to stimulate investment in transport infrastructure. Support mechanisms should include facilitating the adoption of advanced Warehouse Management Systems (WMS), IoT technologies, and the creation of smart warehouses that meet international specifications.

    Current Performance Metrics

    Vietnam’s Logistics Performance Index (LPI) ranked 43rd among 154 countries and territories in 2023, signaling a robust yet incomplete integration into the global logistics landscape. The sector’s annual revenue growth is impressive, standing at 14-16% with an estimated market size of $40-42 billion, displaying the increasing significance of logistics in supporting Vietnam’s import-export turnover.

    Future Projections for Logistics Growth

    According to the Vietnam Logistics Services Development Strategy slated for 2025-2035, logistics services are anticipated to contribute 6-8% to GDP, realizing an average annual growth rate of 15-20% by 2035. Logistics costs are also projected to dip to 12-15% of GDP, down from the current range of 16-18%.

    The strategy outlines ambitious targets by 2035, including digital transformation adoption by 80% of logistics firms, transitioning 30% of vehicles to green energy, and ensuring that over two-thirds of the workforce receives professional training.

    Long-Term Vision for the Logistics Sector

    Looking towards 2045, the vision encompasses logistics contributing between 12-15% to GDP while maintaining an annual growth rate of 10-12%. Moreover, the strategy aims for comprehensive outsourcing in logistics services, with expectations that all operational vehicles will run on green energy.


    This structured overview of Vietnam’s logistics transformation encapsulates its current state, challenges, and future aspirations within a rapidly evolving digital landscape.

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